Services & Resources

Whether you’re unemployed or under employed, the American Job Center is here to help. Our goal is to get you on your feet and get you ready for meaningful employment.

If there are other services that are not listed that can help you overcome a barrier to gain employment, we might be able to help or point you in the right direction, just click “Get Started” below.
Service and Resources. Image of umbrella being held out for child

Virtual Resource Room

Employment Resources

Career Self Assessments

Access to Focus 2 Assessment  (Access code: hawks)

Career Development workshop by Harper College  (Click “Enter as Guest”)

CareerOneStop Self Assessments

Harper’s Career Counseling resources are available for What Can I do With This Major

Illinois workNet Center Skill and Interest Survey

mySkills myFuture by CareerOneStop

Additional Self-Assessment Tools:

Illinois Career Information System 


MAPP Self Assessment

WIOA Information

WIOA Information

  • Interested to see if you’re eligible for the WIOA Programs and Services through the North Suburban Cook County American Job Center? Submit the Job Seeker’s Get Started form, based on your answers you will be directed to fill out a brief WIOA Survey and view the WIOA Orientation Video.

Technology Resources

Computer Skills

Free Online Education Classes(Topics) include: Basic Skills, Languages, Computer Skills, Internet, etc.

LinkedIn Learning Courses 

BCS Computer Workshop Webinars:

TBA – To be put on the waiting list, send an email to:

  • Computer Workshops-60 minute and 90 minute Concept Based Webinars (Free Excel Basics, Excel Advanced, Word Basics, PowerPoint and G-Suite for WIOA Approved Clients now)
Get the Basics

Online Presence

Chances are a recruiter or employer will immediately search for you online to consider you for a job. Investigate your online presence. Search your name to get started. The below sites are all top in allowing you to tell a story about yourself. Use them strategically. You have to prove to an Employer you are comfortable online.

LinkedIn – Create a well-rounded profile, Seek out endorsements from past colleagues. Employers check this site first to see your background. Check for jobs and networking groups too.

Facebook – Create a professional profile or scrub your current profile of anything inappropriate. Check your privacy settings to see who is and isn’t able to view your profile page and update accordingly.

Twitter – Create a “Handle” (Twitter speak for a username) and profile and follow companies and industry-related handles. This will demonstrate to potential employers your interest and that you are staying up to date on the latest news and trends in your field

Resume Help

Harper College Resume Help

My Perfect Resume

Online Resume Builder

Resume Help 


The Professional Me

Visual CV

FREE WEBINARS at North Suburban Cook County American Job Center:

  • Target Resume
  • Create a Winning Resume
  • Interviewing Coaching
  • Virtual Interview Skills
  • Virtual Networking
  • How to Work a Virtual Job Fair
  • Why Volunteering can land your job up to 50% faster
  • 10 Rules for Working with a Recruiter
  • Relax your way to a new job
  • Social Emotional Webinar
  • Transferable Skills Webinar

Special Population Resources

Our Office
North Suburban Cook County American Job Center
723 West Algonquin Rd
Arlington Heights, IL 60005
Physically closed until further notice
Services available virtually and by phone
Mon - Fri: 8:30A.M - 5:00P.M.
Helpful Links
Social Links

The North Suburban Cook County American Job Center is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

Copyright © 2020 North Cook Job Center. All rights reserved.

Copyright © 2020 North Cook Job Center. All rights reserved.
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